Shipping policy

Welcome to Meera Props Store!
At Meera Props Store, we aim to deliver your products safely and on time. Please review our shipping policy before placing an order.

  1. Shipping Locations
    We currently deliver across India through trusted courier partners. For international orders, please contact us directly before placing an order.

  2. Processing Time
    All ready-made products are dispatched within 1–2 working days of order confirmation. Customized or made-to-order props may take 7–15 working days for preparation before dispatch.

  3. Delivery Time
    Delivery within India usually takes 5–10 business days depending on your location. Rural or remote areas may take slightly longer. In some remote villages or city where this service is not available, you will have to go to the courier office to pick it up.

  4. Tracking Your Order
    Once your order is dispatched, you’ll receive a tracking ID via email or WhatsApp. You can track your order using the courier company’s tracking portal.

  5. Shipping Charges
    Shipping charges vary based on product size, weight, and delivery location. and Shipping charges are your responsibility.

  6. Damaged or Missing Items
    If your order arrives damaged, incomplete, or incorrect: Please report it within 48 hours of delivery. Provide uncut video and order details via email or WhatsApp. We’ll assess the issue and provide a replacement or partial refund as applicable.

  7. Delays
    Delivery times may be affected by weather, courier delays, or other unforeseen circumstances. We appreciate your understanding in such cases.

  8. Contact for Shipping Queries
    For any questions, concerns, or feedback, please contact us at:
    meerapropsstore@gmail.com
    +91 99044 99200
    Surat, Gujarat, India